Terms & Condition 條款和條件

Last updated: 2024

Welcome to Doggybench! Please read these Terms and Conditions carefully before using our website or services. By accessing or using our site, you agree to be bound by these terms. If you disagree with any part of these terms, you may not access our services.

1. Introduction

Doggybench (“we,” “us,” or “our”) provides evidence-based pet care services in Hong Kong through our website [www.doggybench.com] (“Website”). These Terms govern your use of our services, including consultations, educational resources, and all content found on the Website.

2. Eligibility

You must be at least 18 years old to use our services. By using our site, you warrant that you meet this age requirement.

3. Services and Information

Doggybench offers consultations, advice, and resources related to pet health and nutrition, including personalized care plans. The information provided on our Website is for informational purposes only and is not a substitute for professional veterinary advice, diagnosis, or treatment. Always consult a qualified veterinarian regarding any concerns about your pet's health.

4. User Responsibilities

By using our Website and services, you agree to:

Use the services only for lawful purposes.
Provide accurate, complete, and up-to-date information.
Refrain from any misuse of our services or Website, including unauthorized access or interference with our systems.

5. Payment and Fees

If you choose to purchase a service (e.g., consultation), you agree to pay the applicable fees. All payments must be made through the secure payment methods provided on our Website. We reserve the right to change our fees at any time.

6. Refunds

We strive to provide high-quality services. However, if you are not satisfied with a consultation or service, please contact us at [insert contact email] within 7 days of your purchase. Refunds will be assessed on a case-by-case basis, and we reserve the right to offer partial or no refunds, depending on the circumstances.

7. Intellectual Property

All content on our Website, including text, images, logos, and trademarks, is the property of Doggybench or its licensors and is protected by copyright and intellectual property laws. You may not copy, distribute, modify, or create derivative works from any content on our Website without prior written permission.

8. Disclaimer of Warranties

We make no representations or warranties regarding the accuracy, completeness, or reliability of the content provided on our Website. The services are provided on an "as-is" basis without warranties of any kind, either express or implied.

9. Limitation of Liability

To the fullest extent permitted by law, Doggybench shall not be liable for any damages resulting from the use or inability to use our services, including any indirect, incidental, or consequential damages.

10. External Links

Our Website may contain links to third-party websites or services that are not owned or controlled by Doggybench. We have no control over these websites and assume no responsibility for their content or practices. Accessing these external sites is at your own risk.

11. Privacy Policy

Your privacy is important to us. Please refer to our [Privacy Policy](insert link) for details on how we collect, use, and protect your personal information.

12. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Last Updated” date. It is your responsibility to review these terms regularly.

13. Governing Law

These Terms and Conditions are governed by the laws of Hong Kong. Any disputes arising from these Terms will be resolved in the courts of Hong Kong.

14. Contact Information

If you have any questions or concerns about these Terms, please find our contact information from "Contact